KUALA LUMPUR, Nov 8 (Bernama) – Sigma Systems, a global leader in catalog-driven software, has launched Sigma Portfolio Inventory to improve order conversion, throughput and monetization rates.
According to a statement by the company, the Sigma Portfolio Inventory is the latest innovation in Sigma’s Create-Sell-Deliver portfolio.
Previously, to achieve those rates, service providers need immediate and comprehensive access to a customer’s existing portfolio inventory – ordered products, activated services and provisioned resources.
These various layers of portfolio inventory – customer product inventory, installed service inventory and allocated resource inventory – are what inform the critical path order-to-activation-to-cash processing in every service provider.
Sigma Portfolio Inventory addresses these challenges head-on by centralizing the product-service-resource portfolio inventory data into a single master. The data is widely available for access and management by any external system via a microservices-based API layer.
By providing a single, unified data management platform, Sigma Portfolio Inventory complements pre-existing BSS and OSS applications, enabling service providers to manage a comprehensive view of what products and services their customers have based on orders fulfilled.
Chief Technology Officer for Sigma Systems, Catherine Michel said: “We don’t want service providers to throw away existing systems or to continue to custom code their way around the issue.
“We want to give them compelling and architecturally sound capabilities that unlock the business value of their data. As a result, far more orders are automated, with far fewer resources needed to fix errors during the fulfillment process,” she added.
-- BERNAMA
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