JUNIPER RESEARCH: ROAMING REVENUE LOSSES TO SURPASS $2 BILLION GLOBALLY BY 2026; NECESSITATING NEW CLEARING PROCESSES FOR OPERATORS

BASINGSTOKE, England, Oct 25 (Bernama-BUSINESS WIRE) -- A new Juniper Research study has found operators will lose around $484 million in roaming revenue from the misidentification of roaming data traffic this year. These losses are expected to rise to $2.1 billion by 2026; representing absolute growth of 331%. The report found the inability to distinguish between 4G and 5G data traffic using current standards will result in greater losses as the travel industry returns to pre-pandemic levels and 5G adoption increases.

In response, the new research, Data & Financial Clearing: Emerging Trends, Key Opportunities & Market Forecasts 2021-2026, cited the support by operators for the BCE (Billing & Charging Evolution) protocol as being a key strategy to minimise the extent of revenue leakage. BCE is an end-to-end industry-wide standard defined by the GSMA that introduces new capabilities that identify roaming data traffic over different network technologies.

For more insights, download our free whitepaper: Mobile Roaming & the $2 Billion Revenue Leakage Problem

5G Roaming to Drive Roaming Market Evolution

This issue of misidentifying roaming data will only be exacerbated by the rising number of 5G subscribers roaming internationally. The report forecasts there will be over 200 million 5G roaming connections by 2026; rising from 5 million in 2021. This growth is driven by increasing 5G adoption and a return to pre-pandemic levels of international travel. In response, it urges operators to identify emerging areas of potential revenue leakage by leveraging machine learning in roaming analytics tools to efficiently assess roaming behaviour and data usage.

In addition, the report found to effectively mitigate the growing complexity of clearing processes arising from increased demand for data when roaming, operators must move away from established roaming clearing practices in favour of BCE.

Research author Scarlett Woodford remarked: “By combining BCE with AI-enabled roaming analytics suites, operators will be ideally positioned to deal with the rise in roaming data. Separating roaming traffic by network connectivity is essential to allow operators to charge roaming partners based on latency and download speed, and maximise overall 5G roaming revenue.” 

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Zoho introduces new apps, services in Zoho One

KUALA LUMPUR, Oct 20 -- Zoho Corporation, a leading global technology company, has introduced new apps and services in Zoho One, the operating system for business.

The new release empowers businesses to solve disjointed data challenges and close communications gaps across silos, so organisations can become more productive, adapt more quickly to changing business conditions, and become poised for growth.

According to a statement, Zoho One aims to resolve operational, digitisation, and retention challenges that businesses encounter.

“Unification of a business requires unification of the underlying systems, which can then provide a truly unified experience, internally and externally, along with unified insights. Zoho One was created with this vision and keeps expanding its unbeatable value with new additions and improvements year over year,” said Chief Evangelist at Zoho, Raju Vegesna.

Featuring five new apps, three new services, and seven major platform enhancements, Zoho One helps businesses unify systems, data and teams.

Businesses now have stronger real-time, organisation-wide analytics, connecting the dots between data previously lost across departments, teams, and accounts.

Powered by Zia, Zoho's AI assistant, and Zoho's BI and Analytics Platform, Zoho One allows users to predict and provide insights across the organisation enabling confident decision-making.

The addition of Mobile Application Management (MAM) and Zoho Commerce aim to help businesses better manage operations. With remote work now persistent, Zoho One now includes enterprise-grade Mobile App Management capabilities.

Zoho Commerce enables retailers to easily build online shops with the tools needed to construct a website, accept orders, track inventory, process payments, manage shipping, market their brand, and analyse data.

To help close the distance between employees, employers, and teams, which has widened with remote work, Zoho One delivers solutions that promote stronger collaboration and employee experience to support any mode of work.

More details at www.zoho.com/

-- BERNAMA

Juniper Research announces 2022 Telco Innovation Future Digital Awards opening

KUALA LUMPUR, Oct 21 -- Juniper Research has announced the 2022 Telco Innovation Future Digital Awards are open, with entries closing on Dec 3, before being assessed by Juniper Research’s expert panel of analysts.

The awards will be announced on Jan 25, 2022, according to a statement.

Since 2008, the Future Digital Awards have been awarded to tech companies at the forefront of their respective fields: companies that deliver imaginative and innovative products or services that have the potential to disrupt their ecosystems and provide significant benefits to their target audience.

These awards aim to reward the most innovative vendors and solutions in the fast-paced mobile communications market; following a year of unparalleled innovation.

This year’s Telco Innovation Future Digital Awards cover categories, namely, Enterprise Telco Innovation: Best Carrier Billing Solution (Platinum & Gold); Best Steering of Roaming Solution (Platinum & Gold); Best RCS Provider (Platinum & Gold); and, Best Mobile Video Solution (Platinum), among others.

Under Operator & Network Innovation: Best Digital Transformation Project in Telco (Platinum); Network Virtualisation Innovation of the Year (Platinum & Gold); Best Operator 5G Solution (Platinum & Gold); Best Cellular IoT Initiative (Platinum & Gold); and, Best 5G Roaming Service Provider (Platinum & Gold).

For Security & Fraud Innovation: Best Robocall Mitigation Solution (Platinum & Gold); Best Mobile Identity Solution (Platinum & Gold); Best SMS Firewall (Platinum & Gold); Best Financial Clearing Solution (Platinum & Gold); and, Best Flash Call Authentication Solution (Platinum).

While the rest of the awards focus on products, the Judges’ Choice awards assess people and companies that contribute the most to telecommunications industry, namely Mover & Shaker in Telco Innovation, and, Excellence in Telco Innovation.

Entrants can apply for the awards at https://www.juniperresearch.com/future-digital-awards/telco-innovation.

Juniper Research provides research and analytical services to the global hi-tech communications sector; providing consultancy, analyst reports and industry commentary.

-- BERNAMA

Cradlepoint wireless networking solution selected for OTSAW connected robots

KUALA LUMPUR, Oct 14 -- Cradlepoint, a global leader in cloud-delivered 4G and 5G wireless network edge solutions, has announced that OTSAW, a Singapore-based global pioneer in advanced robotics and next-generation artificial intelligence, has chosen Cradlepoint to provide wireless connectivity for its robots. 

According to a statement, the connected robots offer enhanced safety, enable new business processes, and improve the daily lives of Singapore citizens.

Delivered by Blue Wireless, a managed service provider, the Cradlepoint NetCloud platform and cellular-based IoT routers enable remote management and control across OTSAW’s robotic fleet without on-site configuration or troubleshooting.

Powered by patented 3D navigation technology, OTSAW’s robots can provide last-mile patrol and surveillance capabilities in outdoor spaces, such as parks and chemical plants, and indoor disinfection of areas, including shopping malls and office buildings.

With HD cameras, 360-degree views of computer vision, and numerous sensors, the robots can capture, record, process, and transmit a vast amount of information. These intelligent robots avoid static and dynamic obstacles and return to base when their battery needs recharging.

OTSAW manages and controls the connected robots using cellular from its centralised Fleet Management Control System in Singapore.

This web application runs on the local server. It integrates with Cradlepoint NetCloud Manager to remotely turn robots on and off, enable message broadcasting via the robots, and track the status of the robots, including battery power and geolocation.

The OTSAW robots are packed full of electronics that rely on battery power to operate independently before docking to recharge, so there are restrictions in space to house network equipment.

Cradlepoint’s wireless IoT solutions offer a compact form factor with limited power requirements and allow the robot to host the device without compromising its operational lifespan. 

More details at www.cradlepoint.com.

-- BERNAMA

NCSOFT reveals Lineage W takes off globally Nov 4

KUALA LUMPUR, Sept 30 -- NCSOFT, a global premier game developer and publisher, has announced that the compnay’s upcoming multi-platform MMORPG, ‘Lineage W’, launches simultaneously in 13 countries and regions on Nov 4.

According to a statement, Lineage W hosted the 2nd online showcase titled ‘Lineage W 2nd Showcase : Answer’ to unveil the release date and service plans.

NCSOFT addressed players’ questions submitted on the official website to introduce the game’s detailed content.

The showcase provides English, Japanese, and Chinese subtitles for global players. Additional information on four classes -- Prince, Knight, Elf, and Mage -- is also available on the official website.

Lineage W launches at midnight of Nov 4 in 13 countries and regions, including Korea, Taiwan, Japan, Russia, Southeast Asia, and the Middle East. Lineage W will expand service regions afterward to North America, South America, and Europe as well.

Character name reservation for preferred server begins on Sept 30 on the event page. The global pre-registration for Lineage W, which crossed the 10 million mark, is in progress on the official website, Google Play, and App Store.

-- BERNAMA